When you make a purchase on our website, join our email list or answer one of our surveys, you may choose to give us basic information: name, email address, mailing address, ZIP Code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. We may collect your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.
The personal information we collect is primarily intended to offer better customer service and to improve communications. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.
We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact us 877-727-6648 to complete your purchase.
Updating your contact information is quick and easy. Simply log into your account by clicking here and update your customer profile information which may include your current full name, mailing address, email address, phone number and shipping or billing information.
To delete your name from the Paromi email contact list, please click here and follow the simple email opt-out instructions. When you make subsequent purchases at Crate and Barrel, you may provide contact information for customer service only, and your name not be forwarded to our mailing list.
Paromi adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.
We currently contract with one online partnersto help manage and optimize our Internet business and communications.
We use Constant Contact to send emails that you have agreed to receive. Web cookies are used in those email messages and at our Web site to help us measure the effectiveness of those emails. You can "opt out" of this email cookie at any time by deleting your name from the Paromi email mailing list.
At times, we provide links our customers may be interested in. Paromi is not responsible for these sites. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.
Monday - Friday, 8:00 am – 6:00 pm EST.
Paromi Tea, LLC
Customer Service Department
6713 River Trail Ct.
Bethesda, MD 20817
Last Updated, November 1, 2011