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Privacy Policy

By sharing our Privacy Policy, we hope to help you understand how information can create new opportunities for our customers, as well as to reassure you that we respect and honor customer requests to restrict and protect personal information.

Getting to Know You

When you make a purchase on our website, join our email list or answer one of our surveys, you may choose to give us basic information: name, email address, mailing address, ZIP Code, phone, and credit card numbers. This allows us to process your transactions more efficiently, and ultimately, to give you a higher caliber of customer service. We may collect your Internet service provider's address, the name of the Web page directing you, as well as your clicks and activity on our site. This tracking data helps us understand how to make our site more available and user friendly to our customers.

Information at Your Service

The personal information we collect is primarily intended to offer better customer service and to improve communications. We also may need to contact customers by phone, postal mail, or email if questions arise regarding their orders.

Information Secure Under Lock And Key

We take all reasonable steps to protect our customers' personal information against loss, misuse, and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Sockets Layer (SSL). If one of these icons does not appear, please contact us 877-727-6648 to complete your purchase.

Update Your Information

Updating your contact information is quick and easy. Simply log into your account by clicking here and update your customer profile information which may include your current full name, mailing address, email address, phone number and shipping or billing information.

Remove Your Name From Our Lists at Any Time

To delete your name from the Paromi email contact list, please click here and follow the simple email opt-out instructions. When you make subsequent purchases at Crate and Barrel, you may provide contact information for customer service only, and your name not be forwarded to our mailing list.

Protecting Children's Privacy

Paromi adheres to a strict privacy code regarding children and does not knowingly accept personal information from any child. If it is brought to our attention that a subscriber is under age, we will immediately remove all personal and identifiable information from our records in compliance with the Online Children's Privacy Protection Act of 1998. In addition, we will not disclose this information to any other companies.

Cookies Are Served

"Cookies" are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. They sound friendly and helpful because they are. They flag information about your activity on our Web site. This information helps us improve our site and make it friendlier and easier to use. We never use cookies to save passwords, credit card numbers or other highly confidential information.


We currently contract with one online partnersto help manage and optimize our Internet business and communications.

We use Constant Contact to send emails that you have agreed to receive. Web cookies are used in those email messages and at our Web site to help us measure the effectiveness of those emails. You can "opt out" of this email cookie at any time by deleting your name from the Paromi email mailing list.

Links to Sites And Services

At times, we provide links our customers may be interested in. Paromi is not responsible for these sites. If you choose to explore these sites and services, we suggest that you carefully review their individual Privacy Policies.

Privacy Policy Updates

Efforts to bring new services, ideas and partners to benefit our customers may make it necessary to amend our Privacy Policy. If this occurs, we will post the new policy on our Web site and in our stores. Once posted, the new policy will go into effect immediately, replacing any previously stated policy.


If you have any questions regarding our Privacy Policy, we will do our best to answer them. Here's how to contact us.

Monday - Friday, 8:00 am – 6:00 pm EST.


Mailing Address:
Paromi Tea, LLC
Customer Service Department
6713 River Trail Ct.
Bethesda, MD 20817

Last Updated, November 1, 2011