Transit times will be available at checkout when selecting your
shipping option. If you choose “flat
rate” or have a “free” shipping option then expect a 2 to 5 business day
transit time. We try our best to get
your order to you as fast as possible.
*Note USPS is not as efficient as services from UPS or
FedEx. Shipping is out of our control
once it leaves our warehouse and may vary from 1 to 3 days on expected delivery
times. 9 times out of 10 they are fine.
of our tea bags are made from a 100% plant-based material called polylactic
acid. PLA for short. PLA is produced by breaking down the
starches in GMO-free plant sources.
not petroleum-based, so our tea bags will never leak harmful plasticizers into
your tea. Better yet: PLA doesn’t even break down in your hot water, so you
won’t ingest anything at all. (It takes 2 months at 120*F and 80% humidity in a
commercial-quality compost system for PLA to biodegrade.)
other great things about PLA: it's BPA-free, phthalate-free,allergen-free
really proud to be able say all of that. Our commitment to safe materials is
part of our endless pursuit to ensure you have the most pure, aromatic,
inspired tea experience on the planet.
Most pyramid tea bags you find on supermarket shelves are (unfortunately) still
made from petroleum-based nylon and polyester—and leach they plastic. Even
though they might have the same silky look that ours do! The only way to know
for sure is to ask—and we’re glad you did. We’re always here to answer your
Yes, our sachet collection is certified Gluten Free. You can see the Gluten free certification on the jar as well as on the product detail page.
As far as our loose teas go, we are currently working on gluten free certification. We have checked and our teas, including flavors, do not contain gluten. That said, we are not certified on the loose teas so we recommend carefully reading the ingredients for each tea to
make sure it is safe for you.
You have full control of your reoccurring
orders under my account. Right under your name, select manage
subscriptions. If you do not have an account, create one in a few clicks using
the same email address you used to place your order.
You can only use one coupon at a time. Recurring orders is
considered a coupon. We suggest that you adjust your recurring order and skip a
delivery cycle. You can then place a new
order using your new coupon code.
It’s possible that you selected products for recurring
orders while shopping. If that is the case, you'll
have to either choose recurring orders or use the coupon on a regular checkout.
The system only allows for one deal. A recurring order is considered a coupon.